Interflora - The flower experts
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Interflora Help

Ordering

How do I amend an order?

If you would like to change the details of an order you've recently placed, please contact the Customer Service Contact Centre on: 01 686 9394. Our opening hours are:

Monday to Friday 7am to 6pm
Saturday 8am to 7pm
Sunday 10am to 6pm

Alternatively contact us by email to sales.enquiries@interflora.ie.

I am having difficulty placing my order, what should I do?

If you experience problems placing your order online, contact our team of expert advisors where we'll happily take your order over the phone. Contact us on 01 686 9394. Our opening hours are:

Monday to Thursday 7am to 10pm
Friday 7am to 9pm
Saturday 8am to 7pm
Sunday 10am to 6pm

We are always looking for ways to improve customer experience online and therefore any feedback you have would be greatly appreciated. It may be helpful to capture screenshots* or any messaging of your experience so that our Customer Sales Contact Centre can help and pass the details onto the web team. Please send any feedback on difficulties with our web site to sales.enquiries@interflora.ie

* How to capture a screenshot of a web page:

  • Hold down the 'Ctrl' and 'Print Scrn' keys simultaneously.
  • Let go of the keys and then open a word document.
  • Right click on your mouse OR go to Edit (usually located at top left of the word document menu bar)
  • Select paste
  • Save the document and then send to sales.enquiries@interflora.ie

Can I include a personal message with my order?

Yes - You can add your own personal message with every gift you send. Every gift will arrive with a delightful card which will display your greeting. Simply use the gift message field in the order process. Your message will be written on a stylish gift card and will be presented with your gift.

How do I use a voucher code?

If you have a valid interflora.ie discount voucher to redeem, select the product you'd like to order and proceed to the shopping basket. You can enter your voucher code in your shopping basket page in the space provided. If valid, the discount will automatically be applied to your order and will be confirmed in the 'total' featured on your shopping basket page. For further information regarding use of discount vouchers, please refer to the voucher code section within the 'Terms and Conditions'. Selected voucher codes may be restricted for use against specified products, countries or date range - where possible, details of any restrictions will be communicated at the point where we promote the voucher code to you.

Can I order by phone?

Yes - If you would like to place an order, but would like to speak personally to an expert advisor, contact us on 01 686 9394. Lines are open as follows:

Monday to Thursday 7am to 10pm
Friday 7am to 9pm
Saturday 8am to 7pm
Sunday 10am to 6pm

Accepted methods of payment

We are pleased to accept any of the following methods of payment for purchases made online at Interflora.ie:

  • Master Card (Fee €1.50)*
  • Maestro/Switch
  • Visa Credit (Fee €1.50)*
  • Visa Debit/Delta
  • Mastercard Debit
  • Visa Electron
  • Laser Card

* Please note - We charge for credit card transactions to cover the additional cost of the card processing fee.

How much are shipping/delivery charges?

Our delivery timings and prices are listed below:

Same Day - €11.00
Next Day/Future - €8.00

Please note that certain delivery dates may incur additional charges.
Please ensure that you check the calendar on the product page for the most up-to-date prices.