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As the UK & Ireland's most trusted name in flower delivery, we're always looking for ways to delight our customers.

We take enormous pride in what we do and work hard to ensure that every part of our service is perfect every time.

If you have any questions or comments about any aspect of our service please do not hesitate to get in touch - our friendly team are here to help.

Do you have a question?

Why not check out our most commonly asked questions here:

Ways to get in touch

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If you're looking for assistance, please send your order number, recipient name and billing address to hello@interflora.co.uk along with brief details of your query and one of our lovely team will come back to you.



Reach out to our friendly social media team on Facebook, Twitter and Instagram @InterfloraUK


Customer care hours

Customer Care opening hours are: Monday to Saturday - 9am to 5pm

Alternatively you can talk to our customer service team using Live Chat.

(Chat button will be visible if agents are available).

Our Live Chat functionality is available during Customer Care opening hours but there may be occasions when all our advisors are busy and you don't see this option. If that's the case, do please send us an email and we will respond as quickly as possible.


100% Delight Promise

"If your order doesn't arrive on time, or your recipient isn't delighted with their flowers, let us know. We'll do all we can to put the situation right, or if you prefer, give you your money back."

Work with us



We're always keen to hear from like-minded brands and influencers who want to collaborate with us. If that sounds like you, get in touch with Indy Flora - Affiliate and Partnership Team - partnerships@interflora.co.uk



Contact our press team for high-resolution imagery, information on trends, expert comment or product for styling at press.enquiries@interflora.co.uk. For all brand and social media related enquiries, please contact: brandteam@interflora.co.uk or Tweet / Instagram us @InterfloraUK.



Contact us to find out how we can help your business bloom at corporate@interflora.co.uk